Terms & Conditions

All of our engineering work is performed 100% remotely. We do not conduct in-person site visits, on-site inspections, construction observation, or field work of any kind.

Our deliverables are prepared based on the drawings, photos, measurements, and information you provide. You are responsible for the accuracy and completeness of the information supplied to us.

The scope of work is defined by the specific offer, proposal, or package description you accept. We only perform the work explicitly included in that scope.

Anything not listed in the accepted offer — including additional plan sheets, additional structural elements, redesigns caused by architectural changes, alternate framing systems, or expanded areas — is considered out-of-scope work.

Out-of-scope requests require a separate written change order and an additional fee before we begin the added work. We will not perform additional scope without written approval and payment terms.

Standard packages include plan-check support for structural comments related to our original scope for up to three (3) review cycles at no additional charge.

The Complex Project Structural Set includes unlimited review cycles for structural plan-check comments within the original agreed scope.

Revisions caused by architectural changes, owner-directed design changes, code changes after delivery, or work by other consultants are billable at our standard hourly rate.

We are structural engineers. We are not responsible for architectural design, MEP (mechanical, electrical, plumbing) design, civil/site work, geotechnical investigation, energy compliance (Title 24), landscape design, fire protection, or any other discipline.

Any coordination or errors in the architectural, MEP, civil, or other consultant drawings are the responsibility of those parties and the project owner. We rely on the architectural set as provided and are not liable for issues introduced by other disciplines.

If a geotechnical report is required by the jurisdiction, obtaining it is the owner's responsibility. If none is provided, we design to presumptive soil values allowed by code, and we are not responsible for any resulting soils-related issues.

PE review and stamping is included in some packages and not in others. Whether your project includes it is stated in your accepted offer, which controls in all cases.

Packages that include PE review and stamping: the Standard Structural Set and the Complex Project Structural Set include review and stamping by a licensed Professional Engineer registered in the project state, where the jurisdiction requires a stamped submittal.

Packages that do not include PE review and stamping: the Basic Structural Set, individual calculation and detail services, plan-check response work, consultations, and retainer hours are delivered as unstamped design documents unless stamping is expressly added to your offer.

PE review and stamping can be added to any package as a separately quoted service. Stamping is only provided for scopes we designed or fully reviewed; we do not stamp third-party drawings we did not prepare or review.

Where a stamp is included, the stamp applies only to the structural documents we produced for the scope described in the offer. It does not extend to revisions, added scope, or changes made by others after delivery.

Obtaining permits, paying permit fees, and submitting documents to the jurisdiction is the responsibility of the owner, contractor, or designer of record.

We do not guarantee approval by any particular building department. Local reviewers occasionally require items beyond code minimums or beyond our original scope; addressing those items may be out-of-scope work.

We are not responsible for construction means, methods, sequencing, safety procedures, temporary shoring, contractor errors, or job-site conditions.

We are not the engineer of record for construction observation. Any field changes must be approved in writing before construction; we are not liable for deviations from our drawings made in the field without our written approval.

Fees are due per the payment schedule in the accepted offer. Work does not begin until the initial installment is received.

Payment links generated for offers remain active for seven (7) days. If a link expires, contact us for a new one.

Money-back guarantee: for the Complex Project Structural Set, if we are unable to resolve a structural approval issue caused by our engineering within the agreed scope, our money-back guarantee applies to the affected portion of the fee. The guarantee does not apply to issues outside our scope (architectural, MEP, civil, owner-directed changes, or plan-check items unrelated to our engineering).

Deliverables are provided in PDF unless otherwise specified. Upon receipt of full payment, you receive a license to use the deliverables for the specific project described in the offer.

Deliverables may not be reused, resold, or applied to a different project, address, or scope without our written permission.

To the maximum extent permitted by law, our total liability for any claim arising out of our services is limited to the fees actually paid to us for the specific project giving rise to the claim.

We are not liable for indirect, incidental, consequential, or punitive damages, including delays, lost profits, or costs incurred by other parties.

Delivery timelines quoted in offers are estimates from the date all required information is received. Delays in receiving information, responses, or approvals from the client extend the timeline accordingly.

We communicate primarily through the project dashboard and email. Please keep your contact information current.

We may update these Terms from time to time. The version in effect at the time you accept an offer governs that engagement.